Privacy Policy

Last updated: April 25, 2026

Your privacy is important to us. This Privacy Policy explains how Call Support Now handles your data.

Information We Do Not Collect

We do not collect, store, or share any personally identifiable information (PII). This includes your name, email address, phone number, location, or any other information that could identify you.

Anonymous Usage Data

We collect anonymous usage data to help us understand how the app is being used and to improve it over time. This data includes:

• Which companies and departments are searched and tapped most frequently
• Search queries that return no results (to help us prioritize adding missing companies)
• Which app features are used and how often
• Trial and subscription conversion events
• App launch and session frequency

This data is collected in aggregate and cannot be linked to any specific user. No device identifiers, Apple IDs, or personal information are included.

Analytics Provider

We use TelemetryDeck to collect anonymous usage analytics. TelemetryDeck is a privacy-first analytics service that is fully compliant with GDPR and CCPA. It does not collect personally identifiable information and does not track users across apps or websites. For more information, see TelemetryDeck's Privacy Policy.

Subscription Data

Subscription purchases and billing are handled entirely by Apple through the App Store. We do not collect, store, or have access to your payment information, Apple ID, or billing details. Apple's privacy policy governs all transaction data.

Data Selling

We do not sell your data to any third party under any circumstances.

Third-Party Services

Call Support Now uses the following third-party services:

• Apple App Store / StoreKit — for subscription management and billing
• TelemetryDeck — for anonymous usage analytics

Neither service receives any personally identifiable information from us.

Children's Privacy

Call Support Now does not knowingly collect data from children under the age of 13. As no personal information is collected, the app complies with the Children's Online Privacy Protection Act (COPPA).

California and European Residents

If you are located in California or the European Economic Area, you may have specific rights under GDPR or CCPA. As we do not collect personal data, these rights are unlikely to apply — but we are committed to complying with all applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users through the app or on this page. The "Last updated" date at the top of this page reflects the most recent revision.

Contact

If you have any questions about this Privacy Policy, please email us at support@talknice.ai.